DELIVERY & RETURNS

If you have any questions about an delivery or a return of a product of ours then this is the place where you need to be.

 

Delivery

All orders from the Netherlands will delivered within 3 days dependent on shipping company. Outside of the Netherlands products will be deliverd within five days dependent on the shipping company. 

 

1. Make sure that you´ve got a order confirmation from us in your mail.

2. If you´ve the order confirmation you will probably also have a Track & Trace code from us 

3. The Track & Trace will tell you when your package approximately will arrive. 

4. Hopefully the package will arrive on time and you will enjoy the product

5. If one of the lines above doesn´t apply to you, please contact us by mail. Our mail is Info@luxeo-eyewear.com

 

Returns

If you want to return a product you need to follow the following steps. These steps are essential to make te return complete and get your money back. 

1. Take the product and put it undamaged back into the box 

2. Get the return label and put it on the box 

3. Go to your nearest returning point in your area

4. If you have any problems with tghe return of the product, please contact us through Info@luxeo-eyewear.com